Managed It Support Services Internal Image

MANAGED IT SUPPORT SERVICES

At ACS, our experienced team will assume responsibility for providing your IT procurement, installation and support either proactively or as determined by you.

Our Managed Services Roadmap is designed to save you time, reduce your costs and protect your business from risk.

We strive to ensure our managed services come with a no surprises approach. Priced at a fixed monthly cost, we help control your IT expenditure, efficiency and prevention of unwarranted risk.
Scalable to offer future proofed infrastructure and fully customised solutions to suit your business.

Benefit from a dedicated Account manager and full customer support, whether your business requires a one-off project or a long term, fully managed commercial solution.

Let ACS take complete responsibility for your IT. Whether resolving issues remotely via our responsive helpdesk, maintaining your IT infrastructure, monitoring your ICT systems or carrying out on-site support, our team works 24/7 to ensure that your business always gets the best use of its IT systems.

As you trusted advisor, regular reviews and health-checks with your dedicated ACS team will reduce the risk of potential hardware failures.

WHY PARTNER WITH ACS365?

For the most experienced IT Manager it can be time consuming, expensive and can get very difficult managing various services through multiple suppliers. Technology and the threat landscape are ever-evolving so systems and infrastructures require frequent updates or security risks to be constantly prioritised.

Unscheduled expenses arise when kit fails, software needs updating, new equipment is required and call out services need to be arranged. This means as budgets are reassigned other IT projects are delayed or put on hold. For small businesses with limited resources this can be a real set back.

Business no longer need to manage multiple contacts for IT systems and infrastructure, for phone systems, internet connectivity, printers and hardware. Should something go wrong or require attention, you have one point of contact on hand 24/7 to resolve.

Why Partner With Acs365 Internal Image
Proactive It Support Internal Image

PROACTIVE IT SUPPORT

Proactively monitoring your network, ensuring system – and business uptime. Fixed monthly costs remove the traditional spiked IT capital expenditure. We keep your systems running whilst you focus on your business. Automate day-to-day maintenance tasks, such as Windows Updates and Anti-Virus definitions, to ensure your systems are always updated and secure. Gives you access to technical expertise with the latest qualifications and the advantage of the latest technologies. Deliver the flexibility and scalability you need to prosper in the challenging market conditions today and to still grow in the future.

Our Process

Our true end-to-end service delivery enables clients to have a
single point of contact and offers a simple, consolidated billing process.

01.

DISCOVER

We create scalable project solutions that inspire
the path ahead.

02.

PROCURE

We will be transparent
when we procure what
we agreed together.

03.

BUILD

We will do the hard work
for you so you can
stay stress free.

04.

DELIVER

We will deliver on our promises so you can enjoy a seamless experience.

05.

SUPPORT

We have a support team committed to giving you
peace of mind.

Testimonials.

What our customers say about us.

“ACS have expertise and are not sold on selling you anything that they have, they will sell you a solution that is right for you.”

Rob Parkes
Head of commercial operations at the Silverstone experience

“By working in partnership our IT spend is fixed and user satisfaction has also increased across the business.”

Paul Griffiths
Chief Executive- Northamptonshire Chamber

“We have been using ACS as our preferred supplier for 9 years after a recommendation from a parent. We purchase our day to day IT equipment from ACS. I can rely on them to deliver and supply the technology that I need within my budget. The overall services that ACS provide are cost effective, reliable and the team is always friendly.”

Chris Dicken
Teacher & IT Coordinator- Parklands Primary School

“ACS have been our trusted partner of choice for best value workplace ideas and IT support for 21 years. A ‘true’ partnership means you share the good times of growth and the tough times the economy can give you. A 21 year partnership speaks volumes!“

Simon Bond, O’Riordan Bond
Joint Managing Director

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Get In Touch

We are focused and ready to respond in winning ways

We want all our clients to feel calm and assured of their choices. Our team understand that engaging ACS for workplace projects is big deal for you. Your needs are our focus and your budget can be honoured. We will take the time to discover your bespoke needs then take you on a step by step journey of delivery. Our support team are always on hand to help.

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We strive to help businesses perform at their best