Managed It Support Services.
At ACS, our experienced team will assume responsibility for providing your IT procurement, installation and support either proactively or as determined by you. Our Managed Services Roadmap is designed to save you time, reduce your costs and protect your business from risk. We strive to ensure our managed services come with a no surprises approach. Priced at a fixed monthly cost, we help control your IT expenditure, efficiency and prevention of unwarranted risk.
Scalable to offer futureproofed infrastructure and fully customised solutions to suit your business. Benefit from a dedicated Account Manager and full customer support, whether your business requires a one-off project or a long-term, fully managed commercial solution. Let ACS take complete responsibility for your IT. Whether resolving issues remotely via our responsive help desk, maintaining your IT infrastructure, monitoring your ICT systems or carrying out on-site support, our team works 24/7 to ensure that your business always gets the best use of its IT systems.
As your trusted advisor, regular reviews and health checks with your dedicated ACS team will reduce the risk of potential hardware failures.
Why Partner With ACS?
For the most experienced IT Manager it can be time-consuming, expensive and can get very difficult managing various services through multiple suppliers. Technology and the threat landscape are ever-evolving so systems and infrastructures require frequent updates or security risks to be constantly prioritised.
Unscheduled expenses arise when kit fails, software needs updating, new equipment is required and call out services need to be arranged. This means as budgets are reassigned, other IT projects are delayed or put on hold. For small businesses with limited resources this can be a real setback.
Businesses no longer need to manage multiple contacts for IT systems and infrastructure, phone systems, internet connectivity, printers and hardware. Should something go wrong or require attention, you have one point of contact on hand 24/7 to resolve it.
Proactive IT Support
Proactively monitoring your network ensures system – and business uptime. Fixed monthly costs remove the traditional spiked IT capital expenditure. We keep your systems running whilst you focus on your business. Automate day-to-day maintenance tasks, such as Windows Updates and Anti-Virus definitions, to ensure your systems are always updated and secure. Gives you access to technical expertise with the latest qualifications and the advantage of the latest technologies. Deliver the flexibility and scalability you need to prosper in the challenging market conditions today and to still grow in the future.
Resources
ClickShare Wireless Conferencing Systems
Intuitive teamwork, hassle-free sharing, central management and robust security are the hallmarks of ClickShare.
Meeting The Needs Of Today’s Workforce
As we began to consider the return to the office post-pandemic, there was one particular item or space that really seemed to highlight the development that we'll need to take on board and that also summed up how ACS hopes to help its clients.
ACS Transforms BMTC’s IT Infrastructure
Like so many businesses, 2020 was a challenging year for BMTC. New ways of working and the requirement for a complete IT overhaul called for some real expertise to see them through, which led BMTC to ACS.
