5 Reasons Why Device as a Service
Here are our 5 ways Device as a Service will redefine how your CFO feels about a tech refresh.
Today’s IT departments face a unique set of challenges. On one hand, they have evolved from helpdesk support teams to key business enablers and must maintain increasingly complex IT landscapes while combating significantly larger cyber security threats. On the other hand, they have to manage constant change with fewer resources and static, or minimally-increasing, budgets. As a result, many are looking to reduce costs while increasing efficiency and productivity. Some, in fact, are looking to Device as a Service, or DaaS.
Perhaps you’ve already heard of DaaS, but your CFO may not be fully aware of the many benefits this solution can bring to your business via increased efficiency, productivity, cost predictability, and employee satisfaction. In fact, device procurement, deployment, and life cycle management, needn’t create unnecessary challenges. With the right solution, your IT resources, can better focus on other projects and supporting users. Driving efficiency is likely a top goal for CFOs, but if you’re looking for even more reasons to convince them that DaaS is a smart move, then this DaaS introduction, can help. Now, let’s explore five big benefits of deploying a best-in-class DaaS solution.
One challenge facing IT decision makers is meeting user expectations when it comes to technology – in other words, employees expect tech to just work. As devices grow older, they can start to slow down if they’re not properly maintained. In turn, these performance delays can affect a user’s productivity and create the potential for costly downtime, so it’s essential that devices are kept in solid working order.
A DaaS provider can help your IT team maintain your inventory of devices, which will ensure each one runs smoother. That said, vendor offerings range in coverage, so you should look for one who will assist your IT team with keeping devices up to date, well maintained, and provide a portfolio of services to meet your needs.
Also, with Windows 7 end-of-life fast approaching, now is the perfect time to renew any devices that may also be nearing their age of inefficiency. As a rule of thumb, all businesses should strive for a two-to-four-year device refresh cycle to optimise productivity. To keep employees happy and productive, it’s important to match the right device to a specific user type. For example, road warriors require a secure notebook or tablet with long battery life while office-bound employees may be better served with a workstation or desktop.As IDC states in its How Device as a Service Could Revolutionise Life Cycle Management workbook; “With DaaS, the device hardware is only one component of the service. Your company also has the option to select from various services such as design, configuration, optimisation, maintenance, and disposal.” Therefore, in order to accomplish the goal of providing employees with a more favourable device experience, you’ll want to engage with the right DaaS vendor. This will require proper vetting, including asking the hard questions, like: “Does the vendor offer DaaS services on existing hardware, even if the hardware is from another vendor?” or “Do they support multiple operating systems?”
HP DaaS for instance, offers a full portfolio of services for multi-vendor devices, from operating systems including Apple, Android, and Windows. On top of this HP’s extensive reach and network of partners means that customers can enjoy the benefits of a global technology partner, not just a vendor.For small and large businesses alike, device management is proving increasingly complex – and time consuming. Even with significant time allocated to keeping track of the devices your company uses, some may still fall through the cracks. Your DaaS partner of choice can manage all of the devices across your company.
HP DaaS, in particular, includes the HP TechPulse analytics platform that can help predict and prevent problems before they occur. This is achieved by deploying machine learning, pre-configured logic, and contextual data to deliver device, application, and usage insights to help you optimise your IT spending and resources.
HP Service Experts can then enforce security policies, monitor device health, and perform daily management with leading endpoint management tools. The ability to gain visibility into the use and performance of your devices through the analytics platform will help ensure smooth performance and employee productivity across the board.Now, let’s get down to budget. Because companies pay one price per device for hardware, support, analytics and services with HP DaaS, your CFO will know exactly what costs to expect. This will make it easy to budget a consistent amount monthly, which will result in greater efficiency when it comes to hardware refreshes, as it’s already conveniently built into the service plan.
With HP DaaS you can shift device investments from the CAPEX side of the ledger to the OPEX side if that best meets your financial goals. CFOs are mindful of many factors when determining expenditures, and each year brings new considerations – the ever-increasing pace of technological advancements means IT infrastructure needs are becoming less predictable.
By implementing a DaaS solution, you can put these worries aside and focus on supporting the business’s core competencies and driving growth. By tailoring your solution with device life cycle services and with the ability to flex up and down based on changing workplace or workforce needs, you’ll never pay for more than you use. From design to configuration, maintenance, and end of use, there are flexible financial terms to meet your requirements alongside the convenience of a single price per device.Last but not least, many companies struggle with figuring out what to do with their equipment when upgrade time arrives. Recycle? Donate? Dispose? Too often, companies simply store used equipment in cabinets or old desks, with those devices still containing essential – sometimes, proprietary – data. A DaaS provider should help with the responsibility of ensuring your business recovers the residual hardware value and that all your company’s covered assets are correctly retired, with sensitive information wiped from devices.
As part of its innovative Life Cycle Services offering, HP Recover and Renew services can securely recover and re-purpose, or recycle, all of your end of use devices, and will also wipe out the devices data to protect confidential information. This means that HP can support the circular economy via recycling that adheres to the highest environmental sustainability methods.
A Device as a Service model can offer clear, tangible benefits when you team up with the right vendor. It can lessen your business’s IT workload and improve the device management process. Plus, there’s the comfort of predictable pricing and you can flex your devices and services up and down based on changing workplace or workforce needs. Employee satisfaction increases, too, because everyone has an appropriate, updated device. These benefits should result in better productivity, fewer help desk calls, and happier CFOs.
IMPROVED VISIBILITY, BETTER MANAGEMENT
HP Inc partners with organisations to handle a variety of device management tasks, including procurement, analytics, services, and life cycle management. With the ability to oversee how all end user’s devices on the network are operating at an aggregate and individual level – thanks to HP TechPulse, a Windows 10 migration can experience higher levels of synchronicity and greater degrees of control in determining device update endpoints.
HP TechPulse – which identifies, predicts and addresses device issues via machine learning, pre-configured logic, and contextual data to deliver device, application, and usage insights – also provides insights into what operating systems your devices are using and how many devices have upgraded to Windows 10, so you can monitor progress real-time. For example, Windows Autopilot is a set of technologies within Windows used to set up and pre-configure new devices.
HP DaaS Proactive Management includes options for management of the end user applications and devices. This includes the configuration of device policies, security profiles and the assignment of applications to managed devices by HP Service Experts. In addition, these services enable customers to monitor the health and performance of their devices, OS and software applications across their full life cycle. This unique offering combines hardware component monitoring, OS crash monitoring and detailed assessment of installed applications and their performance and impact on the device.
FINDING THE PERFECT PARTNER
Every organisation and IT department will face its own challenges around device life cycle management, but a strategic approach that prioritises clear communication with all stakeholders and proactive expectation handling will keep timelines as short as possible and take advantage of every opportunity to address any inconveniences staff and users may face.
HP Inc understands this, which is why we have an array of services designed to help you understand every aspect of device life cycle management and how to best facilitate refresh, upgrade and migration for your business.
Call our expert workplace technology team today on 0800 781 6717
Call our expert office solutions team todayon 0800 781 6717