2020 Top 5 Trends For Technology

2020 Top 5 Trends For Technology

Discover which technology trends we expect to take centre stage in 2020.

“30% of existing jobs are at risk of being automated by 2030, according to recent OECD data. Though this may represent a significant saving for many; to workers it represents a real danger to their income. Job security is being considered more when finding work and businesses should plan accordingly for automation’s impact on workforces.”


Augmented Reality

Learning lessons from Google’s AR false-start in the form of Google Glass, the majority of next-gen AR applications will be operated through mobile phones or large AR headsets like Hololens 2, instead of connected glasses. Superimposing digital data into the real-world will enable businesses to invent new ‘try before you buy’ marketing strategies, faster prototyping and collaboration services, to name a few.



With encryption keys now under deep scrutiny, thanks to advances in cryptography and quantum computing, businesses are looking to Blockchain technologies to offer a deeper level of security, encryption and validation. This helps to prevent data being accessed or edited and has already gained popularity in authenticating financial transactions.  


Automation/RPA (Robotic Process Automation)

Businesses are laser-focussed on finding efficiency savings and one of the most lucrative strategies is automation. Whether physical or digital, automation can help reduce team sizes and their related costs, as well as streamline workflows, so staff can concentrate on tasks that require a human touch.  



With phishing attacks stealing passwords and other confidential information regularly, businesses require more robust security policies. Biometric authentication, whilst still not impenetrable, adds another factor of security which is much harder to replicate or bypass than traditional password protection or even basic 2-factor authentication.  


Edge Computing

With IoT devices able to compute small amounts of data, operations can segment large processes and spread compute-load across the swathes of connected IoT devices on a network, reducing strain on in-house and cloud-connected servers. When designed around a low latency network, edge computing also reduces the time required to receive the result.  

ACS Recommendations

  • Find a technology partner that can leverage IoT sensors and Edge computing to drive cost savings and automation across the operation for a higher ROI and greater efficiency
  • Discover the holes and vulnerabilities in your network security by implementing a security audit and plug those holes with higher levels of authentication like blockchain and biometrics
  • Explore new communication and collaboration technology like Augmented Reality to create unique experiences for staff and reinvent collaborative expectations

Explore the full spectrum of workplace trends. Discover more in Cyber Security, Communications and Interiors.

In this age of constant innovation and development, it can be hard to separate the marketing buzz from the genuine, especially when every new product is labelled as revolutionary.

The new decade offers enterprises an opportunity to pause, take stock of current trends and struggles and discover new technological advances that further support and grow the business. For many, the year will be dominated by the roll-out of 5G across more towns and cities, spreading coverage wide enough to present businesses with the genuine freedom to operate throughout the country.

No matter the specific category, one trend across all sectors set to continue is simplification. Whether it’s simplifying workflows for staff through better software choice, enabling better budgeting through the amalgamation of disperse services from several providers in to one, or incorporating automation to allow staff to concentrate on important tasks, efficiency has become the name of the game.

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