Garrets International provides a better standard of living at sea as a leading provision and stores management partner. They service more than 1,600 vessels around the world with the provision of healthy menu planning, cookbooks for every nationality, training programs for chefs, and on gallery audits.
Garrets has been a managed service client of ACS for more than 10 years. When the company’s previous mobile phone contracts were coming to an end they decided to complete a review. After they consulted in the ACS Telecoms team. Costs needed to be assessed and the mobile devices themselves needed to be reviewed. Overall Garrets were looking for better service all round.
The ACS Solution
After establishing what Garrets required from their mobile phone estate, our Telecoms team performed an audit. This was on 3 months of the company’s phone bills for a tariff analysis. This helped the team establish the areas where costs could be saved for Garrets. An assessment of the company’s device estate was also completed. This was to review how service and communication could be improved across the business.
Once the audit phase was completed, the Telecoms team presented their findings to the Garrets team. They also provided recommendations for moving forward. The suggested scope of works included the migration of all existing EE mobile phone contracts to O2. It also included a strategy for transferring the company’s services over to a new iPone estate.
The project has been a success! Garret’s International have saved costs on their mobile phone contracts and are now using an up to date variety of devices.