AutomateIT 365 is the key to delivering a proactive, results-based IT service model providing unparalleled automation of periodic IT tasks to manage and maintain systems and devices.

As an IT Professional, you carry the responsibility of maintaining the very lifeline of your company through the availability of your IT systems. You are ultimately accountable for IT financial management, status reporting and corporate compliance. Despite budget restraints, possible reduction in personnel and often limited resources you have a commitment to:

• Automate IT Tasks
• Provide Consistent Service Levels
• Increase Productivity
• Implement a Proactive, Process Driven Service Model

• Exceed Users' Expectations
• Expand Your Service Capabilities
• Focus on Strategic Initiatives

You can accomplish this with a complete, secure, reliable and full service IT Management Solution that will meet your needs today and provide the scalability you need for the future.

AutomateIT 365 is the ultimate solution for automating recurring IT tasks. With multiple IT Management Tools on a Single Pane Window, IT professionals can offer extended service capabilities with better service delivery. And, with optional configurations, maximum scalability and multiple domain capabilities, IT Departments of all sizes can experience the rewards of IT automation.

Features

AutomateIT 365 is the key to delivering a proactive, results-based IT service model providing unparalleled automation of periodic IT tasks to manage and maintain systems and devices.

AutomateIT 365 delivers increased productivity, consistent service levels, more efficient utilisation of staff, expanded service capabilities and significant cost reductions.

• Agent Technology
  The intelligent, lightweight and efficient Agent Technology makes every system on your network accessible, independent of their location.
• Audit and Inventory
  Deployable over the LAN, WAN, and Internet for fast, accurate and up-to-date Audit and Inventories of computers, servers, and mobile devices.
• Monitoring
  Implement proactive, user-defined System Monitoring with instant notification of problems or changes such as low disk space, processor spikes and memory issues.
• Remote Access
  Remote access provides a quick and powerful single machine interface to give you full control over your endpoints with minimal end user interruption. Utilise complete, fast and secure Remote Access and Remote Control for you and your users that even works behind firewalls and NAT.
• Service Desk
  AutomateIT 365’s Service Desk in an ITIL-ready, automated and fully configurable service desk solution with incident tracking, knowledge management and much more, all integrated directly into the K2 framework.
• Management Reporting
  With robust management reporting you have all the information you need to effectively manage and convey the status of the network infrastructure and communicate the value of your services.
• Patch Management
  Through the AutomateIT 365 Patch module, automatically keep servers, workstations and remote computers up-to-date with the latest important security patches and updates.
• Ticketing
  Exceed expectations by providing IT support personnel with the essential ticketing tools they need to track, respond and resolve issues quickly and efficiently.
• Desktop Policy Management
  Manage the end user experience with Desktop Policy Management. From interface options to hardware configuration and everything in between.
• Desktop Migration
  Automate the backup and collection of user settings with Desktop Migration then simply, through the AutomateIT 365 interface, redirect them to another machine and have them back working with the same settings and customisations as before.
• Backup
  Experience the power of AutomateIT 365's Backup to implement real-time automated disk remote backup, disk imaging, file level remote backup and bare metal restore for Windows servers and workstations.
• Security & Anti-virus
  With the powerful Anti-virus functionality you can enhance and extend support for the IT service delivery process by including an essential security protection component.