a culture of
“no surprises”

For our employees, suppliers and most importantly our customers.

In recruiting a team to delight our customers, we strive to find people who share our values and passion. Our dynamic team of people are all willing to go the extra mile for our customers and each other.

about acs

Bringing it together -
our award winning team

As an Investor in People and Sunday Times 49th Best Company to Work For, our commitment to our team is second to none.

From the day acs was founded, we have operated on values we hold dear; passion, honesty, trust, loyalty and teamwork.

There's never a dull moment at the acs offices. With charity fund-raisers, family barbeques and lots else happening, we recognise the importance of getting the job done first time, while still maintaining a sense of enjoyment and humour.

Our culture is based on five guiding values;

Customers - our number 1 priority
We will delight all of our customers by understanding their needs and exceeding their expectations.
People - our greatest strength
All of our people will be encouraged to realise their full potential as valued members of the team. We will continue to succeed if our team enjoy coming to work every day.
Performance - our key to winning
We will set targets to be the best, continually challenging and improving the way we do things, both as individuals and as members of our teams.
Partnership - our future
We will strive to become the office and IT partner of choice, respected by our customers and partners alike for our co-operation and integrity.
Innovation and technology - our competitive edge
We will encourage a hunger for new ideas, new technologies and new ways of working, to secure sustained competitive advantage for our company.

Recognising our responsibilities

acs a long history of supporting charities through fund raising and sporting events. Our team are always looking for ways to help, and we recently teamed up with local businesses to launch 'HOPS', a new charity which raises money for local charities through business networking events. In addition, acs has an active environment policy and is working towards obtaining the ISO14001 accreditation.

Staff and customer satisfaction

We measure our success on the satisfaction of our customers and the happiness of our staff. We hold regular review meetings with customers and conduct a customer survey every six months. At the most recent survey, 86% of customers told us they would recommend acs, while 90% rated us good or excellent for communication, knowledge, understanding and after sales care and support.

Equally important is staff welfare. In 2009 acs began anonymous staff surveys through the Sunday Times Best Companies scheme. The results since have been overwhelmingly positive with 88% of staff members reporting they have a great deal of faith in the team leading the business. Our high scores resulted in the survey resulted in the business coming 49th in the Sunday Times Top 100 Best Companies to work for.